1. Return Eligibility
You may return the Bio Energy Magnetic Mattress within 7 days of receiving it, provided it is in new and unused condition, with all original packaging and accessories intact.
2. Return Process
To initiate a return, please contact our customer support team at support@parashiinfotech.com within 7 days of delivery. We will guide you through the return process, and the customer is responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Process
Once we receive and inspect the returned item, we will process your refund within 7 days. The refund will be credited to the original payment method used for the purchase.
4. Exchanges
We offer exchanges for defective or incorrect items. Please notify us within 7 days of receiving the product to arrange an exchange.
Shipping Policy
1. Processing Time
Orders are processed within 2 business days of receiving the payment. Once your order is processed, we will send a confirmation email with shipping details and a tracking number.
2. Shipping Time
Delivery will take approximately 7 business days after the order is processed. Shipping times may vary based on your location and external factors like courier services or holidays.
3. Shipping Locations
We offer shipping to all regions within India. Shipping charges will be calculated at checkout based on your delivery location.
4. Delayed or Lost Shipments
We are not responsible for shipping delays caused by circumstances beyond our control (e.g., courier issues, natural disasters). If your shipment is lost, please contact our customer service, and we will assist in resolving the issue.
Need help?
Contact us at info@theparashistore.com for questions related to refunds and returns.